When Amazon suppresses a listing, it is removed from visibility in both search and browse functions until the issues and policy breaches within it are fixed.
You might find your product listing suppressed if:
- Missing the main image
- Inadequate product description
- Invalid product information
- Product title over 200 characters
- Clothing or accessory title over 80 characters
- Missing product category
- Prohibited product for sale on Amazon
- Suspected counterfeit product
In order to detect and fix Amazon-suppressed listings, check the following steps below.
Find your suppressed listings:
Step 1. Log in to your seller account, and select Manage Inventory.
Step 2. Select Suppressed from the horizontal menu.
Step 3. View your suppressed listings on the Fix your products page, or click on Attribute to filter by issue.
How to fix your Amazon-suppressed listings:
Follow one of the three ways.
Option A:
Step 1. Fix suppressed listings in the Issue(s) to fix column by entering the missing values in the editable cells or selecting missing values from the drop-down list
Step 2. Click Save.
Option B:
Step 1. Fix suppressed listings that are not fixable in the editable grid (Option A) by clicking Edit and going to the Edit product info page.
Step 2. In Edit product info, the missing product details will be highlighted and you will see informational messages that further detail the issue.
Step 3. For non-image issues, enter the missing value and click Save and Finish.
For image issues, follow the guidelines on the Product image requirements page and then upload valid product images.
Option C:
To fix suppressed listings, you may upload a feed file to provide the missing information.
By uploading a feed file, you can update the missing or incorrect information that is causing your listings to be suppressed. This can be particularly useful if you are dealing with a large number of suppressed listings, as it allows you to make changes in bulk.
Download the correct flat file template. Go to Inventory > Add Products via Upload > Download an Inventory File.
Once you have uploaded your feed file, it may take some time for the platform to process the information and update your listings. Be sure to monitor your listings to ensure that they have been successfully updated and are no longer suppressed.
NOTE: It might take 24-48 hours to see your listing or listings reactivated. If your listings still show as suppressed, create a case with seller support and explain what you have done to lift the suppression.
