Catalog SOP: How to Remove a Listing from a Parentage

Who is this for? This is for individuals who need to remove a listing from an existing parentage.
Objective: This SOP intends to give guidance on how to successfully remove a listing from an existing parentage.


Ways to remove a listing from parentage: 

  1. File an urgent case w/ Seller Support asking them to "break the exact ASIN from its parentage."
  2. Delete the listing and re-list right away

NOTE: There is a potential risk associated with deleting a listing. Make sure to confirm that the listing is ready and you have a backup file before you proceed.

Instructions:

Back-up file 

Download the Category Listings Report (CLR)


Submit an urgent ticket to Seller Support. 

  1. Click “Help” on the upper right corner of the Seller Central dashboard.


2. Click “Get help and resources”.


3. On the this page select the issue from the menu or click "My Issue is not listed"

4. Put a brief description of your issue and click continue.

Sample ticket request:
Amazon, 

Please remove ASIN XXXX from its current parent. 



5. Click on a category that relates to the reason you're filing the case. For product information-related issues, choose "products, Listings, or Inventory"


6. Suppose we opt for "Remove a child ASIN from a variation" and complete the required information to submit a ticket. Click Continue.

NOTE: Ensure to tick the tiny checkbox to signal Seller Support that prompt action is necessary for your request.


7. Carefully review the information above and then submit it. Keep track of Amazon Seller Support's response to the created case.


Delete the listing and re-list right away using a full update upload flat file.

Please follow the steps outlined in the Delete-Relist SOP to review how to delete and relist a listing.

IMPORTANT NOTE: In the standard delete-relist process, the listing is deleted and then relisted after 24 hours. However, in the case of removing a listing from a parentage, the listing will be relisted immediately after confirming its deletion from the catalog.

NOTE: Before relisting, ensure that the various attributes of the child listing are removed from your flat file to guarantee that the child ASINs will be detached from the current parent listing and appear as individual listings on your inventory page after relisting.


Example: 

From this:

To this: