If you are a seller on Amazon, you may have enrolled your products in the Vine Program on Seller Central, which allows Vine Voices to review your products. However, there may be times when errors occur with your enrolled products. Follow the steps below to fix these errors:
1. Go to the top menu of Seller Central and select "Advertising" from the drop-down menu, then click on "Vine".
2. Scroll down to the bottom of the page and click on the "Start Enrolling Products into Vine today!" button.
3. On the next page, scroll down to the bottom, and you will see the details of the product you enrolled in the Vine Program, including the enrollment date, the number of units available for Vine Voices, and the number of Vine reviews published for your recent enrollments.
4. If the status of your enrolled ASIN is "Action Required", click on the link to be taken to the error page. Amazon will bring any enrollment with action required to the top of your dashboard for you to take appropriate action as quickly as possible.
5. There are different types of errors you may encounter:
- Too many reviews: This occurs when the enrolled product reaches the 30-review limit to be eligible for Vine. At this point, Amazon will stop offering the product to Vine Voices. You do not need to take any action, and the enrollment will automatically be concluded.
- No FBA offer: This occurs when the SKU loses its FBA offer. You can fix it by converting your offer to FBA again.
- No image: This occurs when the product does not have a compliant image. You can fix it by uploading a new high-quality image to your listing.
- Associate SKU with your brand: This occurs when the SKU is not associated with a brand that you are the registered agent for in Brand Registry. Visit the Brand Registry help page for more information on how to associate your SKUs with your brand.
- Not associated with the enrolled parent: This occurs when the enrolled product is no longer part of the same product variation family. To fix this, cancel your enrollment and re-enroll in the product family.
6. By following these steps, you can quickly fix any errors with your enrolled products in the Vine Program on Seller Central.
