Who is this for? Individuals who are responsible for managing or checking late shipments for merchant-fulfilled orders.
Objective: This SOP will guide you on how to check late shipments
Note:
• Only accounts with merchant-fulfilled listings are applicable for this task.
• Ensure your computer's time zone is set to EST only when checking for the Daily Late Shipment for data accuracy.
• See the sample image below:
HOW TO CHECK LATE SHIPMENT/S:
1. Log in to the Seller Central Account
2. Go to the Orders tab and choose Manage Orders
3. On the left navigation portion, please select Ship by Today
4. Select Date Range: Custom date range
5. On the lower right of the page, select "Results per page" and select "100" so we can see the maximum number of orders that can be displayed on a single page.
