Articles
Logistics SOP: FBA Shipment inventory removals/logistics in Amazon
Who is this for: Anyone who needs to schedule outbound freight to Amazon Objective: Scheduling FBA Shipments Scheduling FBA Shipments After FBA gives you all of the paperwork for a shipment (all locations), double check that the p...
Logistics SOP: Setting up the Returns Policy for your Merchant Fulfilled Orders
Who is this for? This applies to all personnel involved in the process of setting up and enforcing the returns policy for merchant-fulfilled orders. Objective: The purpose of this SOP is to establish a clear and consistent returns policy f...
Catalog SOP: Setting up Return Settings for Merchant Fulfilled SKUs
Who is this for? For Amazon sellers who are involved in managing merchant-fulfilled SKUs, including inventory managers, warehouse managers, and customer service representatives. Objective: The objective of this process is to establish a clea...
Catalog SOP: Setting up a New Shipping Template for Seller Fulfilled Prime SKUs
Setting up a New Shipping Template for Seller-Fulfilled Prime SKUs Who is this for? Anyone who works in the catalog management team, specifically those who are responsible for setting up new shipping templates for Seller Fulfilled ...
Catalog SOP: Remove Inventory from a Fulfillment Center
Who is this for? Everyone in MAG Objective: To help understand the removal order process for Amazon, including the steps involved in creating and fulfilling a removal order. Video: How to Create a Removal Order on Amazon and What to do Abo...
Catalog SOP: How to Download Restock Inventory Report in Seller Central
Who is this for? Amazon sellers who want to manage their inventory more effectively by monitoring restock inventory levels. Objective: The objective of this guide is to provide step-by-step instructions on how to download a restock invento...
Catalog SOP: Download a Customer Shipment Sales Report
Who is this for? For individuals who are responsible for generating and analyzing customer shipment sales reports within an organization. It provides step-by-step instructions to help them effectively retrieve the necessary information for sale...
Catalog SOP: How to Generate a Recommended Removal Report
Who is this for? For sellers using Amazon Seller Central who need guidance on generating a Recommended Removal Report. This report provides valuable information about inventory that may be subject to Long-Term Storage Fees (LTSF) at the time of...
Catalog SOP: Create Inbound or Outbound Order in Flowspace (3PL Shipment)
Who is this for? Intended for individuals who are involved in or responsible for managing the shipment process Objective: To help us learn how to create inbound and outbound orders in Flowspace, which is a third-party logistics (3PL) platf...
Catalog SOP: Download an Amazon Fulfilled Shipments Report
Who is this for?: For Amazon sellers who are responsible for order fulfillment, logistics, and customer service within an organization using Amazon's fulfillment services. Objective: To outline the process for downloading an Amazon Fulfill...
Catalog SOP: Download a Removal Shipment Detail Report
Who is this for?: Intended for individuals who are responsible for inventory management, logistics, and supply chain operations within an organization using Amazon's fulfillment services. Objective: To outline the process for downloading a...
Catalog SOP: How to Generate a Removal Order Detail Report
Who is this for? For sellers using Seller Central who need to generate a Removal Order Detail Report. It provides step-by-step instructions on how to access and download the report. Objective: To guide sellers in generating a Removal Order D...
Catalog SOP: Restock Report (Part1)
What is this for? Intended for individuals who are responsible for inventory management. Objective: To help us generate a comprehensive restock inventory report that provides the necessary information to make informed decisions about repl...
Logistics SOP: AAA Cooper Freight for FBA Shipments
Who is this for: Logistics Objective: When we can't use Amazon's freight and pallets are less than 6 pallets Open Seller Central and Click into “Manage FBA Shipments” from the Inventory tab. Find the shipment needing shipped by clicking...
Logistics SOP: FedEx Small Package Shipping
Who is this for: Marketing Manager Objective: Shipping small packages to potential clients or Amazon Open FedEx Ship Manager. Make sure the Ship tab is selected at the top left. Under Utilities choose printer setup. Make sure the printe...
Logistics SOP: FBA Shipment Creation Process
Who is this for: Someone who is creating a shipment to go to an Amazon facility. Objective: Creating an FBA Shipment to go to Amazon. Step 1: Navigate to "FBA Shipment Plan Items" in Salesforce - from the "received" status dropdown menu, s...
Catalog SOP: FBM Late Shipment
Who is this for? Individuals who are responsible for managing or checking late shipments for merchant-fulfilled orders. Objective: This SOP will guide you on how to check late shipments Note : • Only accounts with merchant-fulfilled listi...
Catalog SOP: FBA Shipment Reconciliation
Who is this for?: Individuals who are involved in managing inventory and tracking shipments. Objective: To help us learn and understand the standard process for shipment reconciliation, which will ensure the accurate tracking of shipments a...
Catalog SOP: How to Reconcile FBA Shipments - Missing and Overage Units
Who is this for? Individuals who are involved in managing inventory and tracking shipments. Objective: This SOP explains how to submit an investigation for missing or overage units from inbound shipments and to know how to use the Shipment ...
Catalog SOP: Shipping Template for FBM Listings
Who is this for? Individuals who are involved in managing merchant listings. Objective: To provide a clear understanding of the process of setting up and updating shipping templates and applying them manually or in bulk to items in the inv...
Catalog SOP: FBA Removal Order
Who is this for? Intended for Amazon sellers who want to remove their inventory from Amazon's fulfillment centers. Objective: To help understand the removal order process for Amazon, including the steps involved in creating and fulfilling ...
Catalog SOP: Return Status and Issue Refunds (MFN)
Who is this for ? This is for customers who have questions or concerns related to refunds and returns of products or services they have purchased. Objective : To efficiently and accurately handle return requests and issue refunds to ensur...
Catalog SOP: How to Print Amazon Barcodes
Who is this for? Intended for everyone who needs guidance or instructions on how to print the barcodes. Objective: To learn how to print labels and understand the importance of barcodes in identifying and tracking inventory for the fulf...
Catalog SOP: How to Cancel FBA Removal Order
Who is this for? Intended for Amazon sellers who need to cancel a previously requested FBA removal order. Objective: To provide guidance on the process of canceling a removal order, which will outline the necessary steps to successfully c...
Catalog SOP: How to Cancel FBA Shipment
Who is this for? Intended for Amazon sellers who need to cancel a previously created FBA shipment Objective: Provide steps and guidance on how to cancel an FBA shipment and ensure that the correct inventory levels are reflected in the seller...
Merchandising SOP: Switching Fulfillment Methods between FBA and FBM
Who is this for? This is intended for all Amazon Sellers and other individuals who want to change their Seller-Fulfilled Listings to Amazon-fulfilled Listings or Amazon-fulfilled Listings to Seller-Fulfilled Listings. Objective...
Catalog SOP: How to Change FBM Shipping Cut-Off Times
Who is this for? Intended for the use of employees and management personnel who are responsible for managing the FBM shipping process on Amazon. Objective: To provide clear instructions on how to change FBM (Fulfillment by Merchant) shipping...
Catalog SOP: Set up European Fulfillment Network (EFN)
Who is this for? For Amazon seller who is planning to expand their business internationally. Objective: To successfully set up and implement the European Fulfillment Network (EFN) in order to efficiently manage and fulfill customer orders ...