Purpose:
This document explains how to create new SKUs in Sellercloud, configure product details, enable/disable channels, and set up vendor and kitting information.
1. SKU Creation
- In Sellercloud, navigate to Catalog → Add New Product.
- Select Create individual product manually at the top.
- Fill out the required fields:
| Field | Description |
|---|---|
| Company | Corresponds to the seller account that will sell the product. Usually matches the brand. |
| Noteworthy Exceptions: Use Shipping Services for eHome TikTok or Walmart/Target products. | |
| Product Name | Display name in Sellercloud and channel listings. Use this format: BRAND - Item Name - Short Description - Size/Quantity. This helps everyone know what they are looking at and is the basis for later updating with the SEO optimized Amazon title. |
| Product SKU | The internal SKU identifier for Sellercloud. |
| Product Type | Default is Unassigned. Options: Unassigned, New Product. (New Product is used for products that will be sold, but have no sales history through RivrHub yet.) |
| Default Vendor | Vendor the product is purchased from. Please set this for all products, even if it is a kit. |
| Default Vendor Price | Cost per unit when purchased from the vendor. |
| Default Vendor SKU | Vendor SKU (MPN). |
| Qty Per Case | Number of units per case from the vendor. |
| UPC | Universal Product Code. |
| (Optional) | Description, Bullets, and Dimensions can be added now or later. |
- Click Create Product.
- A green confirmation message will appear at the bottom with a link to the new SKU.
- You can create multiple SKUs during one session. They will display next to Products Created.
- Note: This list clears if you refresh or navigate away.
- Click the product link to open the new SKU.
2. Enable Channels
By default, new products are not enabled for any channels.
To keep things organized, only enable channels where the product will sold.
- On the Product screen, open the Toolbox, then search for the appropriate channel settings:
- Amazon = Amazon Properties
- TikTok = Website Properties
- Walmart = Walmart Marketplace
- Target = Website Properties
- Shopify = Website Properties
- Check the Enabled box in the General section, then Save.
Examples:
- If a product will be sold only on Amazon, only enable on Amazon and leave all others disabled.
- If it’s a kit component not sold individually, leave all channels disabled.
3. Mark as Expirable (If Applicable)
- Go to the Home tab of the product.
- In the blue Details section, check Expirable if applicable.
- Click Save.
⚠️ Important:
Be sure to mark all food or consumable products as Expirable to ensure proper lot and expiration tracking. This is difficult to add once we have inventory.
4. Confirm Purchasing and Pricing Information
- On the product screen, in the green Purchasing section, confirm the following fields are accurate:
- Default Vendor*(all products)*
- Vendor SKU*(simples/components)*
- Site Cost*(simples/components)*
- Qty Per Case*(simples/components)*
- In the green Pricing section, enter the Site/Retail Price, if applicable. This is the price that the product will be sold for.
These values are not used directly for Purchase Orders/Pricing (at this time) but are vital for:
- Accounting calculations
- Warehouse-facing data
- Custom integrations and automations
5. Input Shipping Weight (Sellable Products Only)
- On the product screen, scroll to the orange Metrics section.
- Enter the product’s Shipping Weight.
- Click Save.
Note: It is only necessary to complete this step for products that will be sold.
6. Set Up Vendor SKU (Simples/Components Only)
- Go to Purchasing → Vendors → Manage Vendors.
- Select the correct vendor.
- Open the Products tab.
- Locate the SKU you just created.
- Click the pencil icon (top right of green bar) to edit.
- Verify the following:
- SKU
- Vendor SKU
- Price (Site Cost)
- Case Price (Case Cost)
- Qty/Case
- Click the check mark (top right) to save changes.
6. Configure Kitting Information (Kits Only)
- Return to the product.
- Open the Kit tab (found in the Toolbox if not favorited).
- Click Edit in the top right.
- Under the Components section, click the + (plus) icon to add components.
- Search for the component SKU(s).
- Check the box next to each component to include.
- Click Add Selected or Add & Close when finished.
- Set the Qty in Kit for each component.
- Set Inventory Dependency On:
- Independent – Use this for any product that might be sold via FBA or WFS.
- (Changing this later is difficult and can cause inventory sync issues.)
- All Components – Use this for products that will always be FBM (e.g., TikTok, Target, Shopify).
- (Simplifies warehouse picking and maintains accurate inventory levels on those marketplaces.)
- Independent – Use this for any product that might be sold via FBA or WFS.
- Click Save.
7. Add FBA Packing Instructions
- When necessary, add FBA packing instructions to the RH FBA Packing Instructions field in the Custom Columns section.
- Most products will not need this, however if there are non-standard instructions warehouse staff need to follow when packaging the product, this is the place to enter those. For example, if 2 1lb bags need to be opened and dumped into a single 2lb bag, rather than simply packaged together.
- Try to keep it clear and brief. These instructions will be printed on the FBA manifest for warehouse staff to see when preparing FBA shipments.
✅ Final Checklist
Before marking the SKU complete:
- Product information verified
- Channels enabled/disabled correctly
- Expirable flag set if applicable
- Vendor information confirmed
- Kit components configured (if applicable)