Who is this for: Primarily for Level 3 associates monitoring brands on Amazon.
Objective: Performing Daily Checks in AMC
Daily Checks in AMC
Login using your email and password at amc.amazon.com
- Check All Accounts Have Status Normal
- Buy Box Wins, for most brands should be 90-100
- E-Home it is normal for it to be around 50%
- For new brands without transparency, normal to be lower
- Take note of what is normal for a brand and hopefully it keeps those levels
- Account Health > same check as Account Health Performance check, all 0s
- Sale Performance > Ups are good, Downs if seem high, investigate why
- Large downs could be because of high traffic time just occurred like a Prime Day. If that is not the case, something might be wrong like major item out of stock or major third party seller taking buy box
- Check for no suppressed or At Risk SKUs
- Buy box, know whats normal, we like 90-100
- Conversion, we like around 20
- Cases should be in Case management
- Buyer messages, handle as needed
