Popular Articles

  1. Brand Protection SOP: Brand Protection Overview

    Who is this for:  Brand Team Objective:  Overall understanding of what Brand Protection is and the procedures to remove 3P sellers and rogue listings Article information and steps.: Brand Protection OVERVIEW The overall goal of Brand...
  2. Android Studio (Emulator) Setup

    How to Set Up an Android Emulator in Android Studio and Install Skustack This article walks you through the full process of setting up an Android emulator using Android Studio and installing the Skustack app from the Google Play Store. 🔧 Step 1...
  3. Catalog SOP: Letter of Compliance

    Who is this for? This is for all individuals and sellers for those who want to know how and what to write in a Letter of Compliance. Objective:  This Standard Operating Procedure (SOP) will help you understand what is the letter...
  4. Catalog SOP: Amazon Policy Violations Check

    Who is this for : This is intended for team members responsible for conducting Policy Compliance Checks in a business or organization, and for those who need to be informed of any compliance issues found during the check. Objective : To establis...
  5. Catalog SOP: Return Status and Issue Refunds (MFN)

    Who is this for ? This is for customers who have questions or concerns related to refunds and returns of products or services they have purchased. Objective : To efficiently and accurately handle return requests and issue refunds to ensure c...
  6. Catalog SOP: Feed Processing Error Code - 5665

    Who is this for?  This is for All individuals who are encountering 5665 errors. Objective:  To ensure that all are able to address the 5665 error whenever it appears in the processing report. Error Code: 5665 Error Message: This type of ...
  7. Catalog SOP: Feed Processing Error Code - 8115

    Who is this for?  This is for All individuals who are encountering 8115 errors. Objective:  To ensure that all are able to address the 8115 error whenever it appears in the processing report. Error Message: This error occurs when you submit an...
  8. Troubleshooting SOP: How to Email Seller Executive Relations

    Who is this for? This is for all individuals and sellers that are unable to resolve their issues through seller support help.  Objective:  This SOP aims to provide clear guidance and knowledge about How we can escalate our any major issue whe...
  9. Catalog SOP: Merging Variations

    Who is this for : This is intended for sellers using Seller Central to manage their inventory and who need to merge variations and add variations from one Parent ASIN to another. It is useful for those who want to optimize their product listings...
  10. Catalog SOP: Product Condition Customer Complaint (Damaged/Defective)

    Who is this for?  This SOP is for the customer service team and warehouse staff who are responsible for handling customer complaints and ensuring that products are shipped to customers in good condition. Objective:  To provide a Standard...