Order Types

Overview The Requires Attention status within Sellercloud helps you easily flag and identify orders that need special attention, potentially have issues, or require special handling to ensure a smooth fulfillment process. Orders ...

Overview Sellercloud can mark orders with a Backorder status when a customer orders an out-of-stock item. This allows you to fulfill the order at a later time once you replenish the inventory for that product. There are several ...

Overview Quote orders allow you to create orders without reserving inventory. This feature can be used to help you establish repeat customers by providing transparent rates and order costs upfront. This approach is often used for whole...

Overview In this article, you will learn how to Void Orders . Voided orders are very similar to deleted orders – they don’t display in regular order searches, reports, etc. However, they remain in Sellercloud and their status can be c...

Overview In contrast to retail orders, Sellercloud can ship wholesale orders without payment. Learn how to create wholesale orders, apply a payment to multiple orders, and use the case quantity on them. Learn more about wholesale-related set...

Overview Sellercloud offers gift orders functionality, which allows you to enter gift messages, add gift wrapping, and calculate gift wrapping fees. Gift details and instructions will display in Sellercloud, Shipbridge, and on the ...

Overview Order Subtypes allow you to identify orders based on their shipping speed, channel-specific order types, and internal order types. For example, you could filter by subtype when creating a Saved Search to identify which...

Overview Unknown Product Orders are orders that include at least one SKU that doesn’t currently exist in Sellercloud. If you have active listings that do not have a corresponding Sellercloud product, they get imported with orders and...

Overview Placing an order On Hold is a strategic practice that serves multiple purposes and is particularly useful when you want to restrict order processing based on specific rules and criteria. Learn how to manually set orders On Hol...

Overview Unpaid Orders in Sellercloud refer to purchases that are pending payment from customers and typically must be cleared before an order can be shipped. However, in some cases, you may want to ship an order prior to receiving paym...