Order Fulfillment Processes

Overview When you ship an order, a tracking number is typically generated and automatically recorded in Sellercloud. By default, once tracking information is available, Sellercloud sends it to the connected sales channel. However, a tra...

Overview The order promise date is the Ship-By Date – the date by which you need to ship the order before the channel marks it as late shipping. The promise date is based on the lead time to ship on the listing and is calculated by countin...

Overview Depending on your workflow and preference, you can control which orders get imported into Shipbridge and can be shipped. You can allow or prevent the shipping of specific orders based on their payment or internal statuses (e.g., ...

Overview If the customer pays extra to upgrade the shipping service, then the order is considered rush and will be delivered faster than a standard shipment. In Sellercloud, you can mark your orders as Rush and set the services to Rush...

Overview When an order is created in Sellercloud, it is automatically assigned a shipping warehouse, also known as the Ship From warehouse, based on pre-defined settings and logic. You can customize the assigned location according to th...

Overview Sellecloud’s Shipping Method Mapping feature allows you to map the shipping methods sent for each order by the channels to a preferred shipping carrier and service. Channels will often include a shipping code like Standa...

Overview Sellercloud notifies you about the orders that have unsuccessfully updated tracking on the channels. In this article, you will learn where you can find information about Failed Shipped Notification Orders and how to automate the p...

Overview Depending on your preferences and the structure of your operations, you can implement an additional verification step into your workflow for processing orders. For example, if you prefer to have a manager verify orders before ...

Overview Depending on your preferences and operational setup, you can include an extra verification step in your fulfillment workflow to mark orders as Confirmed or UnConfirmed in Sellercloud. This is especially helpful if you want to ...