Articles
Welcome to Sellercloud’s Help Site
Overview
Our Help Site is designed to provide you with a user-friendly experience and valuable information to make the most of Sellercloud’s robust features. Our articles offer a wealth of detailed information, helping you understand and ...
Access Sellercloud
Overview
The Delta User Interface in Sellercloud offers a modern and user-friendly platform for e-commerce management. It simplifies tasks like inventory management, order processing, and sales channel management, making it easier for ...
Basics of Sellercloud
Overview
Sellercloud is a multi-channel e-commerce growth platform that offers a suite of tools and features to help businesses efficiently manage their online sales operations. The platform is designed to provide a centralized solution...
Customize Search Filters and Grid Columns
Overview
In this article, you will learn how to use the various pages in Sellercloud that allow you to search and find specific information. Knowing how to best use your available options will improve your ability to find exactly what you...
Sellercloud Video Tutorials
Overview
Sellercloud’s YouTube channel is dedicated to offering high-quality tutorials that help you unlock your Sellercloud account’s full potential. Our diverse range of beginner-friendly videos will guide you through various settin...
Frequently Asked Questions
Why can’t I log into SellerCloud? I am getting an error that my password is incorrect.
Check that you are logging into the correct URL. Most clients are not on the www.sellercloud.com server.
If you are unsure ...
Sellercloud Support
Overview
Sellercloud offers a variety of options for customer support. You can reach us through email, phone, and online tickets. Additionally, we also provide specialized Premium, Gold, and Platinum Support, as well as 24/7 emergency suppor...
Sellercloud Terms and Definitions
Overview
There are a variety of terms used in Sellercloud and across different retail channels. Below is a table of terms and their definitions.
Download this table as a PDF.
Term
Definition
ASIN
The li...
Two-Factor Authentication (2FA)
Overview
In this article, you will learn about Sellercloud’s Two-Factor Authentication (2FA) . 2FA enhances your account’s security and protects it against unauthorized access by requiring you to provide a second form of authenticat...
Customize Your Sellercloud Interface
Overview
You can customize your Sellercloud interface to make it compatible with your specific needs. Learn how to change the way the information is displayed on your Sellercloud interface.
Global Search
The Global Search functi...
Global Search Options
Overview
In this article, you will learn about Sellercloud’s Global Search . The Global Search feature allows for quick access to any page in Sellercloud and provides data from all of your companies.
How it Works
Alt...
Menu Options
Overview
Sellercloud offers a feature called Menu Options that allows you to hide unnecessary links that appear under each tab. For example, that would be under Catalog, Inventory , Orders , Purchasing , etc. This functi...
Manage Plugin Channels
Overview
Sellercloud’s Manage Plugin Channels page lets you view and manage any integrations configured through the Plugin Wizard . You can see which company is used for each channel integration, access details about the associat...
User Notifications
Overview
The User Notifications in our Delta interface display important Sellercloud updates such as new features, global issues, and errors related to your channel accounts (e.g., if an API token has expired). You can view your notifica...
Sellercloud Dashboard (Home Page)
Overview
The Sellercloud Home page serves as a comprehensive Dashboard that can be tailored to your preferences. Your customization choices are saved per user, ensuring that any adjustments made do not impact other accounts. Furthermore,...